Research indicates that workplace conflict costs firms billions of pounds every year. Managers report spending on average 20% of their time (or one full day every week) dealing with conflict situations and their consequences. Conflict Resolutionist Marshall Rosenberg created Non-violent Communication (NVC) as a simple, powerful way to resolve difficult situations by aiming to meet the needs of all parties.
If you are looking to :
- Improve working relationships
- Encourage open and honest communication
- Make ‘difficult conversations’ much easier
- Give feedback without putting people on the defensive
- Have more successful performance reviews and appraisals
- Develop people’s abilities to receive and respond to others’ feedback
Our course is for you, check out our highly recommended 1-day programs.
