Here’s how EI /EQ drives measurable performance and profitability:
1. **Higher Profitability**: Research shows that partners with high EI competencies in a global consulting firm delivered $1.2 million more profit per year, marking a 139% gain.
2. **Top-Level Differentiator**: Six emotional competencies were identified as crucial for high performers, distinguishing them from the average across 15 global companies.
3. **Productivity Multiplier**: Emotional competence can lead to up to 80% of the productivity gap between top and low performers, especially in leadership roles.
4. **L’Oréal’s Sales Surge**: Sales agents selected based on EI traits sold significantly more, boosting revenue by $2.5 million.
5. **Insurance Impact**: Agents strong in EI traits sold policies worth double compared to their peers with lower EI levels.
6. **Leadership Insights**: Executive failure often stems from issues related to emotional competence, such as poor team skills and weak relationships.
7. **Retail Success**: Effective stress management by store managers correlates with higher profits and operational efficiency.
8. **Optimism = Results**: Optimistic new sales reps outperformed pessimists by selling 37% more life insurance at MetLife.
9. **Relational Advantage**: Emotional self-management predicts how well others prefer working with leaders, offering a significant leadership edge.
10. **Reduced Turnover**: Emotionally intelligent hires at a national furniture retailer experienced half the dropout rate in their first year.
In conclusion, prioritizing Emotional Intelligence isn’t just beneficial for individuals; it’s a strategic advantage for businesses. Leaders who emphasize EI drive enhanced performance, retention, and overall results amidst challenges and competition.
At Live Learning – Rethinking the way we learn, we put emotional intelligence at the heart of every session.
Howard O'Donnell
CEO Live Learning
