Effective listening: Strategies for better conversations
Available as :
- Group training: face-to-face
- Group Training: virtual
- As part of a learning journey
Description
Outstanding listening skills are essential for any manager or leader. Research shows that the type and quality of our listening determines whether people feel understood and valued, and whether they are likely to trust us, and are motivated to share information and work together with us.
In this interactive session, you will practice the six levels of listening and understand how they influence every interaction, conversation and exchange.
- You’ll demonstrate the effect that not listening has on a speaker.
- You’ll experience the impact of pretending to listen.
- You’ll understand how internal listening can alienate your conversation partners.
- You’ll become aware of how we often listen for facts.
- You’ll understand the value of listening for emotions.
- You’ll learn how to listen to the relationship—what is happening in your interaction between you and your conversation partners.
- You will also learn how to use empathy and emotional recognition to increase influence, rapport, engagement and motivation.
By the end of the course, participants will be able to:
- Improve collaborative working.
- Create and maintain trust-based relationships.
- Make people feel heard and valued.
- Develop empathy and emotional intelligence.
- Stay in the loop of what is going on.
One of the standout aspects of working with this coach is their emphasis on personal agility. Through his insightful guidance, I have gained a deeper understanding of my strengths and blind spots. This has served as a foundation for personal growth and provided extra depth of insight to help me navigate my first year in a new leadership role. If you are looking to enhance your leadership impact, improve communication skills, and develop executive presence, I highly recommend their services.
I had the pleasure of working with Live Learning when they facilitated a leadership workshop during an event I coordinated. Their professionalism, guidance, and fantastic positive energy played a key role in the event's success. Everyone who attended greatly appreciated what they'd learnt thanks to their ability to engage and inspire them. I look forward to working with them again.
Creativity, agility and great moderator skills.
With his broad experience and out of the box ideas he consulted the agenda creation, preparing a successful and well perceived event.
He facilitated the show and connected really well with the audience. He was able to spontaneously adjust the agenda to ensure a good experience for the audience, sticking to the schedule and delivering meaningful results. It was a pleasure to work with Live Learning and I can warmly recommend their strength as a great Facilitator.
I wanted to thank you personally for all your creative ideas, workshops and training sessions. Our executive team really appreciate your input and mediation for the difficult part of our job. Executive Communication and leadership skills are my favorite sessions. See you soon in Hamburg, with an anniversary cake to celebrate partnering together 6 great years.
You made such a positive impact on my whole team these past two days. I cannot find any good words to thank you enough. You created the right vibe and space for me to be the best possible version of myself. That is super rare in our corporate worlds.
The feedback afterwards was unanimously positive saying it was the best ever such team event they’d ever experienced in 30 years.You created the space for all of us to be ourselves, letting go of any worries and really kindle a sense of team. I strongly recommend them if you want to take your team to the next level of collaboration.
Live Learning led the facilitation of our team booster and we all went home inspired and he made it seem effortless!
You were instrumental in making us laugh, reflect and build lasting trust among our leadership group. You constantly influenced and even shaped our group's mood in the best way possible to support our goals, while introducing chunks of knowledge for us to apply and grow all through the year. You are a caring magician of people and teams' emotions and energies ! You are my first choice for anyone who wants to foster trust and fun in their team.
