The art of feedback: Driving growth through meaningful conversations

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Description


strong>Context

Feedback is one of the most powerful tools a manager has to support development, align performance, and build trust. Yet many leaders struggle to deliver feedback that is both clear and motivating. This course is designed for managers who want to master the art of giving and receiving feedback to enhance team effectiveness and foster a culture of continuous improvement.

Praise and acknowledgement from managers was rated the top motivator for performance, beating out other noncash and financial incentives, by a majority of workers (67%) (Mckinsey Motivating People, Getting beyond Money).


Content

  • The purpose and psychology of feedback.
  • Feedback golden rules.
  • Balancing praise with constructive input.
  • Practicing powerful performance reviews.
  • From a compliment to acknowledgement.
  • Assumptions and understanding others better.
  • Creating habits that support ongoing feedback culture.


Aims and Objectives

By the end of the course, participants will be able to:

  • To demonstrate confidence and consistency when giving constructive feedback whilst managing performance issues.
  • To equip participants with a simple framework for feedback.
  • Deliver feedback that is timely, specific, and actionable.
  • Use feedback as a tool to boost engagement and accountability.
  • Handle difficult conversations with confidence and empathy.
  • Receive feedback constructively and role-model openness.
  • Foster a feedback-rich environment that supports team growth.

Click here to request a brochure for this course!